Privacy Policy

We are committed to protecting your privacy and your personal information. This Privacy Policy outines how we collect, use and protect your information.

Information we collect and store

When you register at, or when another user grants you access to contribute to their website, an account is created for you. Your email address and your name are the only required personal details. Other personal details which are optional, but which are stored in your account record, include your company name, your country and your timezone.

When you create a website with sitengn, all of your website's content is stored in a database which is unique to that website.

How we use your information

Your personal information is used only by us, for verifying your access to our services, for communicating with you and for billing and administering your account. We are obliged to comply with the National Privacy Principles in the Privacy Act 1988.

We will use your email address to send you emails necessary for the operation of your account and your websites, including confirmations, notifications and information about upgrades or changes to the service.

If you opt in to receive other information by email, such as newsletters, we will send that information to your email address until you opt out by using an 'unsubscribe' link, or you uncheck the subscription option in your user profile, or your account is closed. 

We will not share your information with third parties, unless:

Your own websites' content will of course be displayed on your website's pages, however you choose to display it, which could be publicly or on customer-only pages. We will not use the data in your websites' databases for any purpose other than to provide our service for your websites.

Security of your information

Access to your account is protected by your password. It is your responsibility to use a strong password and to prevent it from being discovered by others.

We use all reasonable physical, electronic and managerial procedures to safeguard and secure your personal information. While we observe best practice principles regarding the security of our data, including your information, unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

We do not store credit card or other financial account details. Credit card transactions are handled by established third party banking, processing agents and distribution institutions, who receive the information needed to verify and authorise your credit card or other information and to process your payments.


A cookie is a string of text saved on your computer by your browser. A session cookie is required so that your individual connection can be identified throughout your browsing session. If your browser does not accept session cookies, some pages will not display correctly and more sensitive pages will be inaccessible for security reasons. No information is stored in a session cookie apart from a random code, and the cookie is deleted from your computer when you exit your browser. If you are logged in, click the 'log out' button to ensure that the session is closed.

Other cookies may also be required for other components to work correctly, or to enable third-party services such as web analytics tools.


As you browse pages on, some statistics may be recorded for normal reporting, website administration and maintenance purposes, such as the URL, the timestamp and your IP address. These statistics contain no personally-identifying information, and may be stored indefinitely.

If you are logged in to your sitengn account at, or in your own website's content management console, some of your activity may be logged for security and reporting purposes.


We reserve the right to modify this Privacy Policy in the future. Such changes will be indicated below, and our users will be notified of important changes by email.

By using this website you are agreeing to the terms of this Privacy Policy.

If you have an enquiry regarding this Privacy Policy, please contact us.

Last updated: 10 November 2013